Frequently Asked Questions
Answers to the questions guests ask most before booking.
This page is designed to reduce uncertainty around private tours, pickup areas, quote requests, route flexibility, and airport-related planning.
Still comparing options?
Review tours if you already know the style of Niagara day you want.
Use the quote page if you know your pickup address and preferred date.
Use the contact page if you want help narrowing the best route for your group.
FAQ
Before you request a quote
Do you offer shared group tours?
No. The website is built around private departures only so the itinerary and timing can stay flexible.
Where do pickups start from?
Most departures start in Toronto or the GTA, but airport-area and Niagara pickups can also be arranged. Pickups outside the GTA may include an additional surcharge.
How does pricing work?
Starting rates are CAD 850 for the Luxury SUV, CAD 1,200 for the limo or sprinter category, and CAD 1,400 for the limo bus. HST is added separately.
Is HST included in the listed prices?
No. HST is added on top of the public starting vehicle rates.
Is gratuity included?
No. Gratuity is left to the guest's discretion.
What is the cancellation policy?
If you cancel more than 24 hours before the scheduled start time, you receive a full refund. Within 24 hours, there is no refund.
What happens if the itinerary changes after booking?
Itinerary changes, reservation edits, and rescheduling requests are handled case by case.
How many passengers fit in each vehicle?
The Luxury SUV seats up to 6 passengers, the approved middle vehicle category seats up to 14 passengers, and the limo bus seats up to 17 passengers.
Are attraction tickets included?
No. Attraction tickets, winery tastings, and other third-party admissions are charged separately from the vehicle rate.
Can children travel on the tour?
Yes. Children are welcome, and child seats are available on request for the Luxury SUV.
What about accessibility needs?
Accessibility requirements should be reviewed before booking so the right vehicle and route can be confirmed.
How much luggage can each vehicle handle?
Luggage capacity depends on the vehicle category. The Luxury SUV handles up to 5 medium suitcases, while larger categories should be confirmed around the exact route and passenger count.
How is weather handled?
Severe weather decisions are handled case by case. Depending on conditions, the booking may either receive a full refund or remain fully chargeable, and partial refunds are not part of the current policy.
How is the booking confirmed?
Reservations are confirmed after full payment is received. Card payments can be completed securely online, and e-transfer instructions are sent by email when that option is requested.
Is a submitted quote request already confirmed?
No. A quote request starts the booking process, but the reservation remains pending until Tour Niagara confirms the date, route, and vehicle availability.
Can you help with airport transfers too?
Yes. Private airport-to-Niagara transportation and airport hotel pickups are part of the overall offer.
How can we contact Tour Niagara?
Email info@tourniagara.net or message Tour Niagara on WhatsApp at 647-957-1946. Business hours are Monday to Friday, 9:00 a.m. to 5:00 p.m.
Need A Clear Next Step?